Terms & Conditions

Last updated: January 21, 2025

These Terms & Conditions govern the use of the website operated by Novoliners and apply to all visitors, users, and customers who access or make a purchase through our website. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of the website.

The purpose of these Terms & Conditions is to establish a clear and transparent understanding of the rights, responsibilities, and obligations of both Novoliners and its customers. These terms are intended to comply with standard e-commerce practices and applicable consumer protection requirements.

1. Use of the Website

By using this website, you represent that you are at least the age of majority in your jurisdiction or that you have obtained consent from a legal guardian. You agree to use the website for lawful purposes only and in a manner that does not violate any applicable laws or regulations.

You may not use this website in any way that could damage, disable, overburden, or impair its functionality, or interfere with any other party’s use of the website.

2. Product Information

Novoliners makes reasonable efforts to display product descriptions, images, and pricing information accurately. However, minor variations may occur due to factors such as screen settings, lighting conditions, or manufacturing differences.

Product availability, descriptions, and prices are subject to change at any time without prior notice. We reserve the right to correct any errors, inaccuracies, or omissions.

3. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance by Novoliners. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.

Order confirmation emails acknowledge receipt of your order but do not constitute final acceptance. An order is considered accepted only after it has been processed and shipped.

4. Pricing and Payment

All prices listed on the website are displayed clearly at checkout prior to payment. Prices do not include shipping fees unless otherwise stated. Applicable taxes may be added depending on your location and legal requirements.

Payment must be completed at the time of purchase using the available payment methods displayed during checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping and delivery timelines, fees, and procedures are described in our Shipping Policy. By placing an order, you acknowledge and agree to the terms outlined in that policy.

Delivery times provided are estimates only and are not guaranteed. Novoliners is not responsible for delays caused by shipping carriers or factors beyond our control.

6. Returns and Refunds

Our return and refund procedures are governed by the Return & Refund Policy. Customers are encouraged to review that policy carefully before placing an order.

Refund eligibility, timelines, and conditions are determined in accordance with the published Return & Refund Policy and applicable consumer protection laws.

7. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Novoliners reserves the right to suspend or terminate accounts that are used in violation of these Terms & Conditions or applicable laws.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and layout, is the property of Novoliners or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website without prior written permission, except as permitted by law.

9. Prohibited Activities

Users are prohibited from engaging in activities that include, but are not limited to:

  • Violating any applicable laws or regulations
  • Submitting false or misleading information
  • Attempting to interfere with website security or functionality
  • Using the website for fraudulent or unauthorized purposes

10. Limitation of Liability

To the fullest extent permitted by law, Novoliners shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website or products purchased through the website.

Our total liability, if any, shall be limited to the amount paid by the customer for the specific order giving rise to the claim.

11. Disclaimer of Warranties

The website and all products are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, except as required by law.

Novoliners does not guarantee that the website will be uninterrupted, secure, or free from errors at all times.

12. Indemnification

You agree to indemnify and hold harmless Novoliners from any claims, damages, losses, liabilities, or expenses arising from your use of the website or violation of these Terms & Conditions.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

14. Changes to These Terms

Novoliners reserves the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon being posted on this page.

15. Contact Information

For questions regarding these Terms & Conditions, customers may contact us using the information below:

  • Email: support@novoliners.com
  • Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

16. Terms & Conditions

These Terms & Conditions Policy may be updated periodically to reflect changes in operations, shipping practices, or regulatory requirements. Updates take effect immediately upon being posted on this page.