Privacy Policy
Last updated: January 21, 2025
This Privacy Policy describes how Novoliners collects, uses, stores, and protects personal information when customers visit or make a purchase from our website. The purpose of this policy is to provide clear, accurate, and transparent information regarding our data practices and our commitment to protecting customer privacy.
By accessing or using our website, customers acknowledge that they have read and understood this Privacy Policy and agree to the collection and use of information as described below.
1. Scope of This Privacy Policy
This Privacy Policy applies to all visitors, customers, and users who interact with the Novoliners website, including those who browse our site, place orders, or contact customer support.
This policy applies only to information collected directly by Novoliners and does not cover third-party websites or services that may be linked from our site.
2. Information We Collect
We collect only the information necessary to operate our website, process orders, and provide customer support. The types of information we may collect include:
- Personal details such as name and email address
- Contact and shipping information provided during checkout
- Order and transaction-related information
- Technical data such as IP address, browser type, and device information
- Website usage data related to interactions with our pages
We do not knowingly collect sensitive personal information unless it is voluntarily provided and required for a specific request.
3. How We Use Personal Information
Personal information collected by Novoliners is used strictly for legitimate business purposes, including:
- Processing and fulfilling customer orders
- Providing order confirmations and shipping updates
- Responding to customer inquiries and support requests
- Improving website performance and user experience
- Preventing fraud and unauthorized activities
- Complying with legal and regulatory obligations
We do not sell, rent, or trade customer personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support essential site functionality, analyze website traffic, and improve user experience. Cookies are small data files stored on a user’s device.
Customers may manage or disable cookies through their browser settings. Please note that disabling cookies may affect certain features of the website.
5. Information Sharing and Disclosure
We may share personal information only in limited circumstances, including:
- With service providers that assist in order processing and website operations
- With shipping carriers for delivery purposes
- When required by law or legal process
- To protect the rights, property, or safety of Novoliners and its customers
All third-party service providers are required to handle personal information securely and in accordance with applicable privacy laws.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal data is no longer required, it is securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While no system can guarantee absolute security, we continuously review and improve our data protection practices.
8. Customer Privacy Rights
Depending on applicable laws, customers may have certain rights regarding their personal information, including the right to access, correct, or request deletion of their data.
Requests related to personal data may be submitted to our customer support team for review.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
If we become aware that personal information from a minor has been collected, appropriate steps will be taken to remove such information.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in business operations, technology, or legal requirements. Any updates take effect immediately upon posting on this page.
